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Find clear answers to our most common questions — everything you need to know about our services, how we work, and how you can prepare for your visit.
We offer services for a wide range of common and specialized pests including ants, cockroaches, spiders, rodents (rats & mice), termites, bed bugs, flies, mosquitoes and more.
Yes — our team covers both homes and business/industrial sites. We tailor the approach depending on the property type, risk factors, and regulatory requirements.
We aim to offer prompt response times. For urgent issues (e.g., rodents, termite signs) we prioritise same- or next-day visits where possible. For scheduled inspections, we’ll coordinate a time that suits you.
The technician will conduct a full inspection of the property (interior, exterior, roof/void, underfloor where applicable), identify pest entry points or harbourage areas, discuss findings, recommend treatment options, and proceed with agreed course of action.
It depends on the type of treatment and property. For many standard treatments you may stay (while avoiding treated areas until safe). For more extensive treatments (e.g., termite baiting, major rodent proofing) we may ask that you vacate for a short period. We always provide instructions beforehand.
Our strengths include local knowledge of the Brisbane Valley region (climate/pest-species), rapid response, comprehensive inspection and proofing (not just treatments), and personalized service rather than one-size fits all.
For many pests (ants, cockroaches, flies) you’ll often see immediate reduction after treatment but full resolution may take days to weeks depending on infestation size and species. For rodents/termites the process may be longer. We’ll provide you with expected timeline and what to monitor.
In most cases yes — once the treatment has dried and the technician has given the “all-clear”. We’ll advise you precisely for your property and treatment type.